Terms & Conditions

The offers and prices within this website are proprietary promotional offers and do not necessarily reflect nor imply endorsement or participation of the original manufacturer. Trademarks, service marks, advertising wording, designs and corporate logos on products displayed on this website are intended to show examples of what can be accomplished and are not to be construed as endorsements, or approvals. All copyrighted information and registered designs are the property of their respective owners.

Insignia Graphics has tried to be as accurate as possible when presenting information; however, errors can occur. Insignia Graphics is not responsible for incidentals or consequential damage resulting from errors in information on this website regardless of the origin of those errors. Colors of items and imprints shown on this website will change according to the settings selected for the monitor or printer used. If color is critical to you or your customer, secure a sample for approval before order is entered. Set-up, art, shipping & handling, extra imprint colors and other services will affect total costs. Check with your Insignia Graphics Dealer to verify pricing.

The appropriateness of an item for a specific purpose or end user is to be determined by the purchaser. Insignia Graphics is not responsible for any incidental or consequential damage resulting from inappropriate use of merchandise. Merchandise failing to arrive by a specific event date, providing the event date was a condition of the original order, may be refused by the customer and returned to Insignia Graphics. Insignia Graphics is not responsible for any incidental or consequential damages resulting from missed event dates.

Insignia Graphics Dealers are advised to be familiar with the above information and to advise their customers accordingly.

1. Artwork: All suppliers require clean, sharp black and white artwork for reproduction of custom logos, unless specifically noted. Artwork should be color separated for multi-color imprints. Letterheads, yellow page advertisements or photo copies are not generally accepted to provide acceptable printing results. Artwork can be sent by email to: info@insignia-graphics.com. Ask for our instructions sheet to insure an accurate and successful upload. If the customer cannot supply camera ready art, Insignia Graphics In-house Art Department can prepare most logos from customer's copy for a nominal charge. Complex art is subject to a quote.

2. Cuts, Screens, Dies and Set-up Charges: Depending upon the production method, the item and the price structure charged, a set-up charge may apply. Generally, Insignia Graphics maintain files for a maximum of 12 months. Reorders placed after the 12 month period will require a new set-up charge. Reorder set-up charges may apply.

3. Product Colors: Color samples shown are to be used as a guide only. Due to variances in the photographic and the printing processes involved in the production of our catalog, slight differences in the product color may occur. If a product is to be used for a particular "color" coordinated promotion and product color is a significant part of the promotion, we ask that you order a random sample or a product proof prior to production.

4. Imprint Colors: Standard imprint colors vary from item to item and manufacturer to manufacturer. If a specific PMS color match is required, contact Insignia Graphics Service Representative for pricing for the specific product as each manufacturer will have their own pricing policy.

5. Future Deliveries: Generally our vendors and Insignia Graphics can accommodate orders calling for delivery at some future date. However at these deeply discounted prices and with the potential for price fluctuation in the marketplace, future deliveries must be approved by Insignia Graphics. Please ask your Insignia Graphics Dealer to verify future delivery dates. Calendar orders do not require prior approval and any date prior to December 31 is acceptable.

6. Multi-colors, or Multi-location printing: Unless specifically quoted on the product page on our site, all pricing includes single color only printing in a single location. For items not listing multi-color or multi-location printing as an option, contact Insignia Graphics Dealer Service Representative for pricing and/or availibility.

8. Production Time: All production times listed are "approximate" and cannot be guaranteed due to variations depending on seasonal changes. Time quoted are actual "working days" (Monday through Friday, excluding holidays). Please allow additional time for orders to reach Insignia Graphics, plus 1-3 days for Insignia Graphics processing, time for orders to reach the factory and 3-5 for delivery by UPS ground. For "Special Event Dated" orders, refer to item # 11.

9. Proofs: Electronic proofs of the proposed imprint copy can be provided on each item upon request. Product proofs may also be available on certain items, consult with your Insignia Graphics Dealer Service Representative for cost on both.

10. Samples: Random imprinted samples are available on any product shown on our website for a small charge. Sample purchases must be prepaid. All samples shipped prepaid by UPS ground. If expedited service is needed appropriate charges will apply.

11. Special "Event" Dated Orders: Do not "assume" that a specific date can be met if the item ordered is for special event and would be worthless if delivered after the date. Each case must be specially authorized by an Insignia Graphics Dealer Service Representative. Once authorization has been pre-approved, be certain to expedite your order by overnight delivery to Insignia Graphics and put the required "in hands delivery by or notify date" in the appropriate box on the Insignia Graphics order form. Also be sure to list the name of the Insignia Graphics Dealer Service Representative that received the pre-approval from the factory.

12. Substitutions: At times, Insignia Graphics and our manufacturers find it necessary to make substitutions. We reserve the right to provide like product of equal or greater value without notice. Note: It is especially prevalent on caps advertised as "imports" - we do not advertise or guarantee a specific import brand. This may vary from order to order depending upon availability. On wearables it is not uncommon to find variations between "dyed lots" and colors may also vary from order to order.

13. Under-run or Over-runs: Due to the very nature of automated high-speed production equipment and methods it is not possible to guarantee exact quantities. It is industry standard practice to allow for an under or over run of 5% on certain items. Some items even run as much as 30% over run in higher quantities. Invoices will reflect the actual quantity shipped.

Prices and shipping subject to change due to world market prices, raw materials, and energy costs.



 

Insignia Graphics
1871 Prospect Avenue
Cleveland, Ohio 44115
(p) 216.566.7446
info@insignia-graphics.com

Site Designed by Insignia Graphics Copyright © 2011